Customer-service skills
Dealing Assistants must be persuasive and make clients feel comfortable with their recommendations.
Dealing Assistants
Descriptions & Duties
- Dealing Assistants assist the dealers to carry out clients' orders and perform clerical duties in the dealing room.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:1 (Max:5)
Skill is rarely required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:3 (Max:5)
Skill is basically required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:3 (Max:5)
Skill is basically required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:3 (Max:5)
Skill is basically required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Detail oriented
Dealing Assistants must pay close attention to carry out clients' orders.
Computer skills
Dealing Assistants need basic computer skills. They must be good at using spreadsheets and dealing software.
General Requirements
Academic qualification
usually have secondary 5 or above education level. Holder of a Certificate/Diploma in Banking/Finance or related discipline is an advantage.
Career Path & Salary
Private Sector
Monthly Salary $10,000-$20,000
Monthly Salary $20,000-$30,000
Monthly Salary $40,000-$80,000
Related Education & Training
Higher Diploma
Work Environment
- Dealing Assistants usually work regular business hours. They may work many hours under stressful conditions. They sometimes have to work during evenings and weekends.
