Professionalism and Integrity
- Maintain an objective and impartial attitude to ensure that evaluation content is truthful and credible.
- Comply with relevant laws, regulations, and industry standards to protect consumer rights.
Shop Experience Reviewer
Descriptions & Duties
- Shop Experience Reviewer
A third-party evaluator who visits commercial entities (such as dining, retail, cultural tourism, etc.) for on-site consumption experiences. They professionally document and analyze these experiences, creating shareable content (including images, videos, and reports) to provide consumers with decision-making references and help businesses optimize their operations.
Key Responsibilities:
1. Visit designated businesses for anonymous or scheduled consumption, record the environment, service, and product quality, and capture high-definition photos/videos for later content production.
2. Write illustrated reviews, edit short videos highlighting strengths and weaknesses, and compose summary reports.
3. Collect user reviews, compare them with personal experiences, analyze operational details such as customer flow, peak hours, and target demographics, and provide improvement suggestions.
4. Conduct initial contact with businesses and assist the business team in screening potential partner stores.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:3 (Max:5)
Skill is basically required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:3 (Max:5)
Skill is basically required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:4 (Max:5)
Skill is frequently required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:4 (Max:5)
Skill is frequently required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:4 (Max:5)
Skill is frequently required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:3 (Max:5)
Skill is basically required
Trade Specific Competencies
Related Education & Training
Higher Diploma
Reference
- 1. Department of Human Resources and Social Security of Guangdong Province. (2025). New occupations notice: “New Consumption Driving Emerging Occupations: Young People Unlocking These New Career Paths” (CCTV Finance, 2025-05-15)
2. The “Job Descriptions and Duties” details presented were synthesised by DeepSeek AI (accessed 2025-08-08) from publicly available data. For official descriptions, please consult Guangdong HRSS (2025) or CCTV Finance (2025-05-15).