Troubleshooting knowledge and skills
Cloud Technicians must be able to troubleshoot and work out solutions for the problems when cloud network equipment malfunctions.
Cloud Technicians
Descriptions & Duties
- Cloud Technicians maintain and operate the facilities of a cloud network in offices or data centres as well as to carry out scheduled maintenance activities.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:2 (Max:5)
Skill is occasionally required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:3 (Max:5)
Skill is basically required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:3 (Max:5)
Skill is basically required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:4 (Max:5)
Skill is frequently required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Cloud network system knowledge and skills
Cloud Technicians must possess the knowledge and skills of the operation of the cloud network system in the data centres or offices.
General Requirements
Academic qualification
- A recognised diploma or higher diploma in Computer Studies or related disciplines
Experience
- at least 1-2 years' relevant experience is required
Career Path & Salary
Private Sector
Monthly Salary $10,000-$40,000
Monthly Salary $20,000-$50,000
Monthly Salary $20,000-$60,000
Monthly Salary $20,000-$70,000
Related Education & Training
Higher Diploma
Work Environment
- Cloud Technicians generally work in offices or data centres.
Tools
- network management monitor
