Professional knowledge in airlines geography
Crew Control Officers must be familiar with relevant airline and geographical information such as destinations.
Crew Control Officers
Descriptions & Duties
- Crew Control Officers ensure that the crews’ operational requirements are met legally and cost effectively. They handle manpower reassignment in crew operations and cockpit crew training.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:2 (Max:5)
Skill is occasionally required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Remarks
Using specific control system
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:4 (Max:5)
Skill is frequently required
Remarks
Logical thinking, creativity and flexibility
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:3 (Max:5)
Skill is basically required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:4 (Max:5)
Skill is frequently required
Remarks
Effective communication with flight crews
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:4 (Max:5)
Skill is frequently required
Remarks
Handling manpower reassignment
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:3 (Max:5)
Skill is basically required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Professional knowledge in aviation rules, regulations and restrictions
Crew Control Officers must be familiar with aviation rules, regulations and restrictions in order to make sure crews’ operational requirements are met legally.
General Requirements
Academic qualification
Diploma / Certificate / Sub Degree
Experience
1 to 2 years’ relevant working experience is preferable
Career Path & Salary
Private Sector
Monthly Salary $11,000-$13,000
Monthly Salary $22,000-$25,000
Monthly Salary > $40,000
Related Education & Training
Degree or above
Higher Diploma
Work Environment
- Crew Control Officers generally work in back offices at the airport. They may need to work in early morning or late night shifts and interact with flight crews such as cabin attendants and pilots.
Tools
- Crew communication system
