Localised marketing & consumer insights
Cross-cultural marketing strategies and overseas social media operations
Cross-Border E-Commerce Specialist
Descriptions & Duties
- Cross-Border E-Commerce Specialist
A professional engaged in international trade activities leveraging internet platforms and digital tools to facilitate cross-border transactions, promotion, operations, and supply chain management of goods or services.
Key Responsibilities:
1. Conduct overseas market research and analysis; develop and optimize cross-border e-commerce strategies.
2. Establish and enhance cross-border e-commerce platforms, manage daily operations, and collect/analyze operational data.
3. Execute international marketing campaigns and brand development initiatives.
4. Coordinate cross-border logistics and supply chain management, optimizing overseas warehouse networks.
5. Ensure compliance management, mitigating and addressing regulatory risks.
6. Provide customer service, effectively handling feedback/complaints while expanding overseas clientele.
7. Build and manage cross-border e-commerce teams.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:2 (Max:5)
Skill is occasionally required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:3 (Max:5)
Skill is basically required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:5 (Max:5)
Skill is required all the time
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:5 (Max:5)
Skill is required all the time
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:5 (Max:5)
Skill is required all the time
Trade Specific Competencies
Crisis management & adaptability
Emergency response to platform account suspensions and International public opinion monitoring
Related Education & Training
Reference
- Ministry of Human Resources and Social Security of the People’s Republic of China (2025)