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Administration Officers (Hospitality)

Descriptions & Duties

  • Administration Officers support the overall daily operations and management of the establishment, operate internal systems and procedures and provides office supporting services for all departments.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity

 

Importance:2 (Max:5) 

Skill is occasionally required

 

Technology Skills

Technology skills

  • Computer literacy
  • Application of technology

 

Importance:4 (Max:5) 

Skill is frequently required

 

Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking

 

Importance:3 (Max:5) 

Skill is basically required

 

Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression

 

Importance:4 (Max:5) 

Skill is frequently required

 

Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion

 

Importance:5 (Max:5) 

Skill is required all the time

 

Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making

 

Importance:5 (Max:5) 

Skill is required all the time

 

Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently

 

Importance:4 (Max:5) 

Skill is frequently required

 

Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources

 

Importance:3 (Max:5) 

Skill is basically required

 

Trade Specific Competencies

Knowledge on daily office operation

Administration Officers should have knowledge in daily back office operations and support different departments in establishments. Thus, computer skills particularly on Microsoft Office and related catering / hotel booking system is a must.

General Requirements

Academic qualification

  • Diploma / Higher Diploma

Experience

  • 3 - 5 years of relevant work experience

Career Path & Salary

Private Sector

Monthly Salary $15,000 – $20,000

Monthly Salary $20,000 – $25,000

Monthly Salary $25,000 – $35,000

Related Education & Training

Work Environment

  • Administration Officers work in back-of-the-house areas / branches of establishments to provide administrative support by liaising with different departments.
    They usually work full-time during regular business hours

Tools

  • Computers with office and Hotel or Catering related software
  • Telephones