Customs & Excise Officers - Occupations - VTC Occupation Dictionary

Descriptions & Duties

Customs & Excise Officers mainly deployed on law enforcement activities relating to revenue protection and collection, anti-narcotics, anti-smuggling and intellectual property rights protection. They are subject to discipline under the Customs and Excise Service Ordinance and required to wear uniform, carry firearms, work irregular hours and may work Hong Kong.
They are responsible for conducting checks on passengers, cargoes, postal parcels, and conveyances, for compliance with government rules and regulations;
conducting regular maritime and land patrols within Hong Kong territories;
monitoring the import and export of goods and the licensing of the movement of prohibited and prescribed articles;
participating in combating drug trafficking activities;
participating in combating illicit cigarettes and illicit fuel activities;
participating in combating pirated and counterfeit goods activities;
cooperating with other law enforcement departments in the investigation and prosecution of those suspects in violation of customs laws;
collecting samples of merchandises for examination or testing;
performing related administrative tasks.

Generic Competencies

Physical abilities

Technology
skills

Cognitive
abilities

Comprehension and expression

Social skills

Organisation and execution skills

Problem
solving skills

Management
skills

Physical Abilities

Physical abilities

Physical strength
Eye hand coordination / precision / dexterity

Importance:3 (Max:5)

Skill is basically required

Technology Skills

Technology skills

Computer literacy
Application of technology

Importance:3 (Max:5)

Skill is basically required

Cognitive Abilities

Cognitive abilities

Creativity
Visualisation
Logical thinking

Importance:3 (Max:5)

Skill is basically required

Comprehension And Expression

Comprehension and expression skills

Reading comprehension
Oral / written expression

Importance:3 (Max:5)

Skill is basically required

Social Skills

Social skills

Communication
Negotiation
Persuasion

Importance:2 (Max:5)

Skill is occasionally required

Organisation And Execution Skills

Organisation and execution skills

Planning
Organising
Judgement
Decision making

Importance:3 (Max:5)

Skill is basically required

Problem Solving Skills

Problem solving skills

Ability to solve simple and complex problems effectively and efficiently

Importance:3 (Max:5)

Skill is basically required

Management Skills

Management skills

Leadership
Management of finance / time / people / other resources

Importance:3 (Max:5)

Skill is basically required

Trade Specific Competencies

Import and export control law enforcement knowledge and skills

Customs & Excise Officers must be able to prevent smuggling and narcotics as a law enforcement team. They may need to answer the visitors' enquiries on import and export declarations. They may identify the problem and provide support and solution to their colleagues.