Analytical Abilities
E-commerce Officers need strong analytical abilities and good decision-making skills as they have to access a lot of information and using it to produce reports and recommendations.
E-commerce Officers
Descriptions & Duties
- E-commerce Officers implement and coordinate e-commerce sales strategies and operation plans, monitor the daily operations of online platform, execute e-marketing campaigns to reach sales target. They provide online sales analysis, prepare sales and traffic reports and ensure all information like product listing and content available online is current and up-to-date.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:1 (Max:5)
Skill is rarely required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:5 (Max:5)
Skill is required all the time
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:4 (Max:5)
Skill is frequently required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:4 (Max:5)
Skill is frequently required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:4 (Max:5)
Skill is frequently required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:5 (Max:5)
Skill is required all the time
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:5 (Max:5)
Skill is required all the time
Trade Specific Competencies
Interpersonal and Communication Skills
E-commerce Officers should possess strong interpersonal skills and effective communication skills as they need to collaborate with professionals in IT, sales and marketing, address customer concerns and report to managers.
Problem Solving Skills
E-commerce Officers should have strong problem-solving skill in handling the customer’s concerns. They need to figure out what went wrong, how problems might be fixed and how to avoid them from happening again.
General Requirements
Academic qualification
A recognised bachelor's degree, or equivalent
Experience
3 to 6 years of relevant work experience
Career Path & Salary
Private Sector
Monthly Salary $15,000-$20,000
Monthly Salary $20,000-$30,000
Monthly Salary $30,000-$40,000
Monthly Salary $40,000-$70,000
Related Education & Training
Degree or above
Work Environment
- E-commerce Officers usually work in offices during regular business hours.
