Professional knowledge and skills in mediation
Mediators must be able to use professional knowledge and skills in mediation to dissolve disputes and guide parties towards mutual agreement.
Mediators
Descriptions & Duties
- Mediators facilitate negotiation and dialogue between disputing parties to help resolve conflicts outside the court system. They are also responsible for using mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties towards mutual agreement.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:1 (Max:5)
Skill is rarely required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:3 (Max:5)
Skill is basically required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:4 (Max:5)
Skill is frequently required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:5 (Max:5)
Skill is required all the time
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:4 (Max:5)
Skill is frequently required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:5 (Max:5)
Skill is required all the time
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:4 (Max:5)
Skill is frequently required
Trade Specific Competencies
Professional knowledge and skills in negotiation and problem solving
Mediators must have good negotiation and problem solving knowledge and skills.
General Requirements
Academic qualification
- typically have a higher diploma or a bachelor's degree
Professional qualification
- usually are accredited by the Hong Kong Mediation Accreditation Association Limited
Career Path & Salary
Private Sector
Monthly Salary $30,000-$50,000
Monthly Salary $50,000-$70,000
Monthly Salary $50,000-$90,000
Work Environment
- Mediators work in private offices or meeting rooms. They may travel to a neutral site chosen for negotiations.
