Start main content

Technical Services Technician

Descriptions & Duties

  • Performs technical tasks contribute to the application of the software/ hardware and related customer training, installation, commissioning, testing, repair and maintenance services, and calibration of equipment, quality control and assurance of process, parts and products at satellite/sub-contractors plant, normally under the direction and supervision of the Technical Services Engineer.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity

 

Importance:4 (Max:5) 

Skill is frequently required

 

Technology Skills

Technology skills

  • Computer literacy
  • Application of technology

 

Importance:4 (Max:5) 

Skill is frequently required

 

Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking

 

Importance:4 (Max:5) 

Skill is frequently required

 

Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression

 

Importance:4 (Max:5) 

Skill is frequently required

 

Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion

 

Importance:3 (Max:5) 

Skill is basically required

 

Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making

 

Importance:4 (Max:5) 

Skill is frequently required

 

Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently

 

Importance:4 (Max:5) 

Skill is frequently required

 

Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources

 

Importance:3 (Max:5) 

Skill is basically required

 

Trade Specific Competencies

Knowledge and skills in technical services

Trade-specific competencies include technical knowledge of relevant products or systems, diagnostic and troubleshooting skills, repair and maintenance expertise, customer service abilities, equipment installation and setup proficiency, documentation and reporting skills, adherence to safety and compliance standards, effective time management and organization, and teamwork and collaboration aptitude.

General Requirements

Academic qualification

  • A relevant recognised diploma / certificate

Experience

  • 3 years of relevant work experience

Career Path & Salary

Private Sector

Monthly Salary $25,000 - $30,000

Monthly Salary $30,000 - $40,000

Related Education & Training

Work Environment

  • They work in offices, customer locations, service centers, and fieldwork.