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Branch Managers

Descriptions & Duties

  • Branch Managers manage operations, customer services, loans, business development and personnel administration within the framework of organisation policies and procedures. They direct branch staff in providing services to customers and establish objectives in all areas of branch performance and meet the profitability targets of the branch.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity


Importance:1 (Max:5) 

Skill is rarely required


Technology Skills

Technology skills

  • Computer literacy
  • Application of technology


Importance:4 (Max:5) 

Skill is frequently required


Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking


Importance:3 (Max:5) 

Skill is basically required


Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression


Importance:5 (Max:5) 

Skill is required all the time


Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion


Importance:4 (Max:5) 

Skill is frequently required


Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making


Importance:5 (Max:5) 

Skill is required all the time


Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently


Importance:5 (Max:5) 

Skill is required all the time


Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources


Importance:5 (Max:5) 

Skill is required all the time


Trade Specific Competencies

Analytical skills

Branch Managers must evaluate information carefully and be able to make final decision.

Detail oriented

Branch Managers must pay attention to details when examining documentation.

General Requirements

Academic qualification

  • A recognised bachelor's in finance, banking, economics, accounting, or marketing

Career Path & Salary

Private Sector

Monthly Salary $10,000-$40,000

Monthly Salary $20,000-$50,000

Monthly Salary $30,000-$70,000

Monthly Salary $50,000-$90,000

Work Environment

  • Branch Managers generally work in the branch of a bank. They work full time during regular business hours.


  • Alarm systems - teller alarms
  • Vault security alarms
  • Automatic teller machines
  • Check writing machines - checkwriters
  • Money counting machines
  • Multi function printers - Passbook printers

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