Detail oriented
Policy Services Managers must pay attention to details when examining documentation.
Policy Services Managers
Descriptions & Duties
- Policy Services Managers direct a complete range of satisfactory services to policyholders. They supervise and train subordinates to provide prompt and courteous responses to customers' enquiries and requests.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:1 (Max:5)
Skill is rarely required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:5 (Max:5)
Skill is required all the time
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:4 (Max:5)
Skill is frequently required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:5 (Max:5)
Skill is required all the time
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:5 (Max:5)
Skill is required all the time
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:5 (Max:5)
Skill is required all the time
Trade Specific Competencies
Analytical skills
Policy Services Managers must evaluate information carefully and be able to make final decision.
General Requirements
Academic qualification
A recognised bachelor's degree in business administration, finance, insurance or equivalent
Career Path & Salary
Private Sector
Monthly Salary $10,000-$20,000
Monthly Salary $30,000-$40,000
Monthly Salary $40,000-$60,000
Work Environment
- Policy Services Managers generally work in an office setting. They need to work overtime to meet deadlines.
