Detail oriented
Policy Services Supervisors must pay attention to details when examining documentation.
Policy Services Supervisors
Descriptions & Duties
- Policy Services Supervisors assist the Policy Services Managers to provide a complete range of satisfactory services to policyholders. They supervise staff to handle enquiries from policyholders.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:1 (Max:5)
Skill is rarely required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:3 (Max:5)
Skill is basically required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:4 (Max:5)
Skill is frequently required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:4 (Max:5)
Skill is frequently required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:4 (Max:5)
Skill is frequently required
Trade Specific Competencies
Customer-service skills
Policy Services Supervisors must be persuasive and make clients feel comfortable with their recommendations.
General Requirements
Academic qualification
A recognised bachelor's degree in business administration, finance, insurance or equivalent
Career Path & Salary
Private Sector
Monthly Salary $10,000-$20,000
Monthly Salary $30,000-$40,000
Monthly Salary $40,000-$60,000
Work Environment
- Policy Services Supervisors generally work in an office setting. They need to work overtime to meet deadlines.
