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Technical Representatives

Descriptions & Duties

  • Technical Representatives provide advice to policy holders or potential policy holders on insurance matters for the insurance brokers, or arrange contracts of insurance in or from Hong Kong on behalf of the insurance brokers.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity


Importance:2 (Max:5) 

Skill is occasionally required


Technology Skills

Technology skills

  • Computer literacy
  • Application of technology


Importance:4 (Max:5) 

Skill is frequently required


Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking


Importance:3 (Max:5) 

Skill is basically required


Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression


Importance:4 (Max:5) 

Skill is frequently required


Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion


Importance:5 (Max:5) 

Skill is required all the time


Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making


Importance:4 (Max:5) 

Skill is frequently required


Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently


Importance:4 (Max:5) 

Skill is frequently required


Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources


Importance:4 (Max:5) 

Skill is frequently required


Trade Specific Competencies

Math skills

Technical Representatives must be skilled in math. An understanding of international finance and complex financial documents is important.

Analytical skills

Technical Representatives must evaluate the characteristics of each client to determine the appropriate insurance policy.


Technical Representatives need to actively find new customers to maintain a flow of commissions.


Technical Representatives should be confident when making "cold" calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively.

General Requirements

Academic qualification

  • generally have secondary school education or above

Professional qualification

  • must pass the Insurance Intermediaries Qualifying Examination (IIQE) for Insurance Intermediaries


  • are required to be registered with the Insurance Authority

Career Path & Salary

Private Sector

Monthly Salary $20,000-$30,000

Related Education & Training

Work Environment

  • Technical Representatives typically work in offices. Although they may spend time traveling to meet with clients, they usually determine their own hours of work and often schedule evening and weekend appointments for the convenience of clients. They may meet with clients during business hours and then spend their evenings doing paperwork and preparing presentations to prospective clients.

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