Math skills
Technical Representatives must be skilled in math. An understanding of international finance and complex financial documents is important.
Technical Representatives
Descriptions & Duties
- Technical Representatives provide advice to policy holders or potential policy holders on insurance matters for the insurance brokers, or arrange contracts of insurance in or from Hong Kong on behalf of the insurance brokers.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:2 (Max:5)
Skill is occasionally required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:5 (Max:5)
Skill is required all the time
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:4 (Max:5)
Skill is frequently required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:4 (Max:5)
Skill is frequently required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:4 (Max:5)
Skill is frequently required
Trade Specific Competencies
Analytical skills
Technical Representatives must evaluate the characteristics of each client to determine the appropriate insurance policy.
Initiative
Technical Representatives need to actively find new customers to maintain a flow of commissions.
Self-confidence
Technical Representatives should be confident when making "cold" calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively.
General Requirements
Academic qualification
- generally have secondary school education or above
Professional qualification
- must pass the Insurance Intermediaries Qualifying Examination (IIQE) for Insurance Intermediaries
Experience
are required to be registered with the Insurance Agents Registration Board ("IARB") set up by The Hong Kong Federation of Insurers ("HKFI")
Career Path & Salary
Private Sector
Monthly Salary $20,000-$30,000
Related Education & Training
Higher Diploma
Professional Diploma/ Certificate
Work Environment
- Technical Representatives typically work in offices. Although they may spend time traveling to meet with clients, they usually determine their own hours of work and often schedule evening and weekend appointments for the convenience of clients. They may meet with clients during business hours and then spend their evenings doing paperwork and preparing presentations to prospective clients.
