Interpersonal Skills
Sales must have the ability to notice, interpret, and anticipate others' concerns and feelings.
Sales
Descriptions & Duties
- Sales sell merchandise, provide customer service, and/or operate cash register in retail store. They typically has more sales experiences and/or good sales records.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:4 (Max:5)
Skill is frequently required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:3 (Max:5)
Skill is basically required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:4 (Max:5)
Skill is frequently required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:5 (Max:5)
Skill is required all the time
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:3 (Max:5)
Skill is basically required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Communications Skills
Sales must have the ability to effectively tell customers about the products and greet customers.
General Requirements
Academic qualification
Senior Secondary Education Level
Experience
1 to 3 years of relevant work experience
Career Path & Salary
Private Sector
Monthly Salary $10,000-$20,000
Monthly Salary $20,000-$30,000
Monthly Salary $30,000-$50,000
Monthly Salary $50,000-$80,000
Related Education & Training
Professional Diploma/ Certificate
Work Environment
- Sales may need to work in shifts, often including late evenings, weekends, and holidays, sometimes they may need to work overtime particularly during the end-of-year holiday season and other peak sales periods.
Tools
- Bar code reader equipment
- Calculators
- Cash register
- Credit card reader
- Ladder
- Point of Sale Computer Terminal
- Price Gun
- Touch Screen Monitor
