Physical Abilities
Physical abilities
Importance:2 (Max:5)
Skill is occasionally required
Technology Skills
Technology skills
Importance:3 (Max:5)
Skill is basically required
Cognitive Abilities
Cognitive abilities
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
Importance:2 (Max:5)
Skill is occasionally required
Social Skills
Social skills
Importance:5 (Max:5)
Skill is required all the time
Organisation And Execution Skills
Organisation and execution skills
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
Importance:3 (Max:5)
Skill is basically required
Management Skills
Management skills
Importance:2 (Max:5)
Skill is occasionally required
Customer Relationship Management (CRM) Assistants need good communication skills to provide information by phone, or in person so that customers can understand them. They must have a good command of spoken Cantonese, Mandarin and English.
Customer Relationship Management (CRM) Assistants must have good interpersonal skills, especially when dealing with complaints.
Academic qualification
Secondary school education
Experience
1 to 2 years' relevant working experience is preferable
Monthly Salary $9,000-$15,000
Monthly Salary $10,000-$20,000
Monthly Salary $30,000-$50,000
Monthly Salary $40,000-$70,000
Professional Diploma/ Certificate
Diploma
Certificate
