Administrative Assistants - Occupations - VTC Occupation Dictionary

Descriptions & Duties

Administrative Assistants perform routine clerical and administrative duties, organise and keep files, draft correspondence, schedule appointments, prepare documents for management, and provide support to various events and other staff in the office.

Generic Competencies

Physical abilities

Technology
skills

Cognitive
abilities

Comprehension and expression

Social skills

Organisation and execution skills

Problem
solving skills

Management
skills

Physical Abilities

Physical abilities

Physical strength
Eye hand coordination / precision / dexterity

Importance:1 (Max:5)

Skill is rarely required

Technology Skills

Technology skills

Computer literacy
Application of technology

Importance:3 (Max:5)

Skill is basically required

Cognitive Abilities

Cognitive abilities

Creativity
Visualisation
Logical thinking

Importance:3 (Max:5)

Skill is basically required

Comprehension And Expression

Comprehension and expression skills

Reading comprehension
Oral / written expression

Importance:3 (Max:5)

Skill is basically required

Social Skills

Social skills

Communication
Negotiation
Persuasion

Importance:3 (Max:5)

Skill is basically required

Organisation And Execution Skills

Organisation and execution skills

Planning
Organising
Judgement
Decision making

Importance:3 (Max:5)

Skill is basically required

Problem Solving Skills

Problem solving skills

Ability to solve simple and complex problems effectively and efficiently

Importance:3 (Max:5)

Skill is basically required

Management Skills

Management skills

Leadership
Management of finance / time / people / other resources

Importance:3 (Max:5)

Skill is basically required

Trade Specific Competencies

Organisational skills

Administrative Assistants keep files, folders, and schedules in proper order to enable the office to be run efficiently.

Writing skills

Administrative Assistants often write memos and emails when communicating with colleagues and customers. Therefore, they must have the ability to write in good grammar, with accuracy, and maintain a professional tone.