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Office Clerks

Descriptions & Duties

  • Office Clerks perform a wide range of clerical tasks, including answering phone calls, typing documents, filing office records, and sorting and sending mail.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity

 

Importance:1 (Max:5) 

Skill is rarely required

 

Technology Skills

Technology skills

  • Computer literacy
  • Application of technology

 

Importance:3 (Max:5) 

Skill is basically required

 

Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking

 

Importance:3 (Max:5) 

Skill is basically required

 

Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression

 

Importance:3 (Max:5) 

Skill is basically required

 

Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion

 

Importance:2 (Max:5) 

Skill is occasionally required

 

Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making

 

Importance:3 (Max:5) 

Skill is basically required

 

Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently

 

Importance:3 (Max:5) 

Skill is basically required

 

Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources

 

Importance:1 (Max:5) 

Skill is rarely required

 

Trade Specific Competencies

Clerical skills

Typing, filing and record keeping are common tasks for most Office Clerks.

Computer skills

To perform data entry and typing duties, Office Clerks must have good computer knowledge.

General Requirements

Academic qualification

  • Secondary education

Experience

  • 1 to 2 years of relevant work experience

Career Path & Salary

Private Sector

Monthly Salary $10,000-$20,000

Monthly Salary $15,000-$25,000

Monthly Salary $20,000-$40,000

Government Sector

Monthly Salary Master Pay Scale Point 3-15

Monthly Salary Master Pay Scale Point 16-21

Monthly Salary Master Pay Scale Point 22-27

*For more details on Civil Service Pay Scales, please visit website of the Civil Service Bureau.
http://www.csb.gov.hk/english/admin/pay/952.html

Related Education & Training

Work Environment

  • Office Clerks are employed in different industries. They usually work full time or part time in offices during regular business hours.

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