Social Services Organisation Managers - Occupations

Descriptions & Duties

Social Services Organisation Managers plan, direct, supervise and coordinate social and community service programmes, such as income support, family assistance, children's services and other community services, usually provided by public bodies, charitable organisations and non-governmental organisations (NGO) . They are also responsible for handling related administrative tasks such as overseeing budget planning and expenditure, supervising staff, applying for social services funding, liaising with other welfare and health services providers and funding bodies, and advising government bodies on measures for improvement of services and facilities.

Generic Competencies

Physical abilities

Technology
skills

Cognitive
abilities

Comprehension and expression

Social skills

Organisation and execution skills

Problem
solving skills

Management
skills

Physical Abilities

Physical abilities

Physical strength
Eye hand coordination / precision / dexterity

Importance:1 (Max:5)

Skill is rarely required

Technology Skills

Technology skills

Computer literacy
Application of technology

Importance:3 (Max:5)

Skill is basically required

Cognitive Abilities

Cognitive abilities

Creativity
Visualisation
Logical thinking

Importance:3 (Max:5)

Skill is basically required

Comprehension And Expression

Comprehension and expression skills

Reading comprehension
Oral / written expression

Importance:4 (Max:5)

Skill is frequently required

Social Skills

Social skills

Communication
Negotiation
Persuasion

Importance:5 (Max:5)

Skill is required all the time

Organisation And Execution Skills

Organisation and execution skills

Planning
Organising
Judgement
Decision making

Importance:5 (Max:5)

Skill is required all the time

Problem Solving Skills

Problem solving skills

Ability to solve simple and complex problems effectively and efficiently

Importance:5 (Max:5)

Skill is required all the time

Management Skills

Management skills

Leadership
Management of finance / time / people / other resources

Importance:5 (Max:5)

Skill is required all the time

Trade Specific Competencies

Administration and management knowledge and skills

Social Services Organisation Managers must have knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.