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Survey Interviewers

Descriptions & Duties

  • Survey Interviewers conduct interviews by telephone, mail, in person to collect data/ information. They use the data/ information collected to complete forms or questionnaires for market research surveys or census usages.
    They are responsible for contacting individuals to be interviewed by telephone, mail, or in person;
    explaining survey objectives and procedures to interviewees;
    following set procedures and questionnaires to collect data/ information from the customers/ public;
    interpreting survey questions to interviewees;
    recording the data/ information collected;
    completing forms/ questionnaire and maintaining paper or electronic records;
    reviewing data and information obtained from survey for completeness and accuracy.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity


Importance:2 (Max:5) 

Skill is occasionally required


Technology Skills

Technology skills

  • Computer literacy
  • Application of technology


Importance:3 (Max:5) 

Skill is basically required


Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking


Importance:3 (Max:5) 

Skill is basically required


Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression


Importance:3 (Max:5) 

Skill is basically required


Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion


Importance:5 (Max:5) 

Skill is required all the time


Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making


Importance:3 (Max:5) 

Skill is basically required


Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently


Importance:3 (Max:5) 

Skill is basically required


Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources


Importance:2 (Max:5) 

Skill is occasionally required


Trade Specific Competencies

Survey interview knowledge and skills

Survey Interviewers must understand different survey methods and required skills. If they encounter "refuse response" or conflict, they must know how to handle it.

General Requirements

Academic qualification

  • usually have received secondary school education


  • 1-2 years' relevant working experience is preferable

Career Path & Salary

Private Sector

Monthly Salary $10,000-$20,000

Monthly Salary $10,000-$30,000

Monthly Salary $20,000-$40,000

Related Education & Training

Work Environment

  • Survey Interviewers work in an office to conduct telephone interviews or prepare reports. They may need to interview customers at their homes or workplaces. They may work full time or part time.

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