Start main content

Train Operators/ Captains

Descriptions & Duties

  • Train Operators/ Captains operate passenger trains (heavy rail or light rail) or an engineering trains in accordance with timetables or special schedules in conformance to rules and procedures. They also perform the role of Train-In-Charge and coordinate with the Operations Control Centre to handle train defects or incidents to ensure safe and efficient train operations and provide high quality customer service.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity

 

Importance:4 (Max:5) 

Skill is frequently required

 

Technology Skills

Technology skills

  • Computer literacy
  • Application of technology

 

Importance:3 (Max:5) 

Skill is basically required

 

Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking

 

Importance:3 (Max:5) 

Skill is basically required

 

Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression

 

Importance:3 (Max:5) 

Skill is basically required

 

Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion

 

Importance:2 (Max:5) 

Skill is occasionally required

 

Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making

 

Importance:3 (Max:5) 

Skill is basically required

 

Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently

 

Importance:3 (Max:5) 

Skill is basically required

 

Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources

 

Importance:2 (Max:5) 

Skill is occasionally required

 

Trade Specific Competencies

Knowledge and skills in operating control panel

Train Operators/ Captains must be able to operate the control panel to keep the trains running safely.

Knowledge and skills in emergency evacuation procedures

Train Operators/ Captains must be able to direct emergency evacuation procedures.

General Requirements

Academic qualification

  • Attained Grade E/ Level 2 or above in 5 subjects of HKCEE/ HKDSE

Professional qualification

  • A valid Hong Kong driving licence class 1 (for the post of Train Captain-Light Rail)

Experience

  • At least 1 year's experience, preferably gained in customer service related industry

Career Path & Salary

Private Sector

Monthly Salary $10,000-$20,000

Monthly Salary $20,000-$30,000

Monthly Salary $20,000-$30,000

Monthly Salary $20,000-$40,000

Monthly Salary $30,000-$50,000

Work Environment

  • Train Operators/ Captains work shifts, often including early mornings, late evenings, weekends and holidays.

Tools

  • Customer-to-operator two-way communication systems
  • Door opening controls
  • Train braking systems
  • Wheelchair ramps

Related Occupations