Customer-service skills
Investment Services Dealers must be persuasive and make clients feel comfortable with their recommendations.
Investment Services Dealers
Descriptions & Duties
- Investment Services Dealers provide quotes and execute orders.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:1 (Max:5)
Skill is rarely required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:3 (Max:5)
Skill is basically required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:3 (Max:5)
Skill is basically required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:3 (Max:5)
Skill is basically required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Decision-making skills
Investment Services Dealers may make decisions with large sums of money at stake.
Detail oriented
Investment Services Dealers must pay close attention to the details of initial public offerings and mergers and acquisitions because small changes can have large consequences.
Initiative
Investment Services Dealers must create their own client base by making "cold" sales calls to people to whom they have not been referred and to people not expecting the call.
Mathematics skills
To judge the profitability of potential deals, Investment Services Dealers must have strong math skills.
General Requirements
Academic qualification
A recognised bachelor's degree in business administration, finance, accounting, economics or equivalent
Professional qualification
must be licensed or a registered dealers or securities dealer's representatives with the Securities and Futures Commission; typically passed the Licensing Examination for Securities and Futures Intermediaries (LE) conducted by the Hong Kong Securities and Investment Institute (HKSI)
Experience
usually 2 years of relevant industry experience is required
Other specific requirements
intensive on-the-job training is required
Career Path & Salary
Private Sector
Monthly Salary $15,000-$35,000
Monthly Salary $20,000-$50,000
Monthly Salary $30,000-$70,000
Related Education & Training
Higher Diploma
Work Environment
- Investment Services Dealers usually work regular business hours and may work many hours under stressful conditions. They sometimes have to work during evenings and weekends.
Tools
- Special purpose telephones - Multi-line telephone systems
