Troubleshooting knowledge and skills
Telecommunications Technicians troubleshoot and work out solutions for the problems when telecommunications equipment malfunctions.
Telecommunications Technicians
Descriptions & Duties
- Telecommunications Technicians set up and maintain devices or equipment in relation to telecommunications systems. They supervise installation and post-installation service and maintenance.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:2 (Max:5)
Skill is occasionally required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:4 (Max:5)
Skill is frequently required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:3 (Max:5)
Skill is basically required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:3 (Max:5)
Skill is basically required
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:3 (Max:5)
Skill is basically required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:4 (Max:5)
Skill is frequently required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Customer service skills
Telecommunications Technicians serve customers at their homes and offices, and are required to explain their work to people who have little or no technical knowledge. Therefore, friendliness and politeness are important skills for them.
Colour vision
Telecommunications Technicians must be able to distinguish different colours because the wires used for telecommunications are colour-coded.
Mechanical skills
Telecommunications Technicians are required to install and repair devices. They must have good mechanical skills, be familiar with the internal parts of the devices, the appropriate tools for installation and repair, and understand manufacturer's instructions for their tasks.
General Requirements
Academic qualification
A certificate in electronics, telecommunications, or computer technology
Professional qualification
With knowledge of TCP/IP, LAN, WAN, switches & router configuration are preferable
Experience
At least 1 year's experience in telecommunications, information systems, or computer work
Career Path & Salary
Private Sector
Monthly Salary $10,000-$40,000
Monthly Salary $20,000-$50,000
Monthly Salary $20,000-$60,000
Monthly Salary $20,000-$70,000
Government Sector
Monthly Salary Training Pay Scale Point 4-6
Monthly Salary Master Pay Scale Point 9-22
Monthly Salary Master Pay Scale Point 23-29
Monthly Salary Master Pay Scale Point 30-37
Monthly Salary Master Pay Scale Point 38-41
*For more details on Civil Service Pay Scales, please visit website of the Civil Service Bureau.
http://www.csb.gov.hk/english/admin/pay/952.html
Related Education & Training
Work Environment
- Telecommunications Technicians generally work in central offices or electronic service centres. They frequently travel to installation and repair sites, such as homes and offices. They work on shifts, including evenings, holidays, and weekends. They are required to be on call in case of emergencies. Besides, they may be required to work outdoor.
Tools
- Electronic measuring probes - Probe picks
- Stripping tools - Buffer strippers; Cable jacket strippers; Cable strippers; Sheath removal tools
- Wire or cable cutter - Cable cutters
