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Vehicle Service Managers

Descriptions & Duties

  • Vehicle Service Managers manage all commercial and technical activities of an organization engaged in motor vehicle repairs and servicing, including safety and health matters

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity

 

Importance:3 (Max:5) 

Skill is basically required

 

Technology Skills

Technology skills

  • Computer literacy
  • Application of technology

 

Importance:4 (Max:5) 

Skill is frequently required

 

Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking

 

Importance:3 (Max:5) 

Skill is basically required

 

Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression

 

Importance:4 (Max:5) 

Skill is frequently required

 

Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion

 

Importance:4 (Max:5) 

Skill is frequently required

 

Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making

 

Importance:4 (Max:5) 

Skill is frequently required

 

Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently

 

Importance:5 (Max:5) 

Skill is required all the time

 

Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources

 

Importance:5 (Max:5) 

Skill is required all the time

 

Trade Specific Competencies

Professional knowledge and skills in mechanical engineering

Vehicle Service Managers must identify service requirements and assess the work of technicians.

Communication knowledge and skills

They must be able to deal with customer concerns or complaints.

General Requirements

Academic qualification

  • Normally have a bachelor's degree in mechanical engineering related discipline.  Holders of relevant higher diplomas can articulate to related degree programmes.

Experience

  • 4 to 6 years of relevant work experience

Career Path & Salary

Private Sector

Monthly Salary $10,000-$25,000

Monthly Salary $12,000-$35,000

Monthly Salary $25,000-over $45,000

Related Education & Training

Work Environment

  • Vehicle Service Managers normally work in offices close to the maintenance workshops.

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