Knowledge and skills in preparing passengers and aircraft for take-off and landing
Flight Attendants & Pursers must be able to follow procedures to prepare passengers and aircraft for take-off and landing.
Flight Attendants & Pursers
Descriptions & Duties
- Flight Attendants & Pursers ensure the comfort, security and safety of aircraft passengers, and serve meals and beverages on aircraft.
Generic Competencies
Physical Abilities
Physical abilities
- Physical strength
- Eye hand coordination / precision / dexterity
Importance:4 (Max:5)
Skill is frequently required
Technology Skills
Technology skills
- Computer literacy
- Application of technology
Importance:2 (Max:5)
Skill is occasionally required
Cognitive Abilities
Cognitive abilities
- Creativity
- Visualisation
- Logical thinking
Importance:3 (Max:5)
Skill is basically required
Comprehension And Expression
Comprehension and expression skills
- Reading comprehension
- Oral / written expression
Importance:3 (Max:5)
Skill is basically required
Social Skills
Social skills
- Communication
- Negotiation
- Persuasion
Importance:5 (Max:5)
Skill is required all the time
Organisation And Execution Skills
Organisation and execution skills
- Planning
- Organising
- Judgement
- Decision making
Importance:4 (Max:5)
Skill is frequently required
Problem Solving Skills
Problem solving skills
- Ability to solve simple and complex problems effectively and efficiently
Importance:4 (Max:5)
Skill is frequently required
Management Skills
Management skills
- Leadership
- Management of finance / time / people / other resources
Importance:2 (Max:5)
Skill is occasionally required
Trade Specific Competencies
Knowledge and skills in emergency evacuation procedures
Flight Attendants & Pursers must be able to direct passengers to evacuate the aircraft in case of emergency.
General Requirements
Academic qualification
Completion of Secondary school education; a diploma or an associate degree of relevant discipline is an advantage
Other specific requirements
Pass the physical fitness assessment; normally required to attend induction training programme
Career Path & Salary
Private Sector
Monthly Salary $15,000-$40,000
Monthly Salary $20,000-$70,000
Monthly Salary $30,000-$90,000
Monthly Salary $30,000-$110,000
Related Education & Training
Work Environment
- Flight Attendants & Pursers work shifts, often including early mornings, late evenings, weekends, and holidays. They may spend many nights away from home and usually stand for long periods.
Tools
- Aircraft communication systems
- Aircraft escape or ejection systems - Emergency exit doors and windows; Evacuation slides
- Aircraft oxygen equipment
- Cabin management systems
- First aid equipment
- Life vests or preservers
- Megaphones
- Refreshment carts; Refrigeration units; Storage compartments
