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Flight Attendants & Pursers

Descriptions & Duties

  • Flight Attendants & Pursers ensure the comfort, security and safety of aircraft passengers, and serve meals and beverages on aircraft.

Generic Competencies

Physical Abilities

Physical abilities

  • Physical strength
  • Eye hand coordination / precision / dexterity

 

Importance:4 (Max:5) 

Skill is frequently required

 

Technology Skills

Technology skills

  • Computer literacy
  • Application of technology

 

Importance:2 (Max:5) 

Skill is occasionally required

 

Cognitive Abilities

Cognitive abilities

  • Creativity
  • Visualisation
  • Logical thinking

 

Importance:3 (Max:5) 

Skill is basically required

 

Comprehension And Expression

Comprehension and expression skills

  • Reading comprehension
  • Oral / written expression

 

Importance:3 (Max:5) 

Skill is basically required

 

Social Skills

Social skills

  • Communication
  • Negotiation
  • Persuasion

 

Importance:5 (Max:5) 

Skill is required all the time

 

Organisation And Execution Skills

Organisation and execution skills

  • Planning
  • Organising
  • Judgement
  • Decision making

 

Importance:4 (Max:5) 

Skill is frequently required

 

Problem Solving Skills

Problem solving skills

  • Ability to solve simple and complex problems effectively and efficiently

 

Importance:4 (Max:5) 

Skill is frequently required

 

Management Skills

Management skills

  • Leadership
  • Management of finance / time / people / other resources

 

Importance:2 (Max:5) 

Skill is occasionally required

 

Trade Specific Competencies

Knowledge and skills in preparing passengers and aircraft for take-off and landing

Flight Attendants & Pursers must be able to follow procedures to prepare passengers and aircraft for take-off and landing.

Knowledge and skills in emergency evacuation procedures

Flight Attendants & Pursers must be able to direct passengers to evacuate the aircraft in case of emergency.

General Requirements

Academic qualification

  • Completion of Secondary school education; a diploma or an associate degree of relevant discipline is an advantage

Other specific requirements

  • Pass the physical fitness assessment; normally required to attend induction training programme

Career Path & Salary

Private Sector

Monthly Salary $15,000-$40,000

Monthly Salary $20,000-$70,000

Monthly Salary $30,000-$90,000

Monthly Salary $30,000-$110,000

Related Education & Training

Work Environment

  • Flight Attendants & Pursers work shifts, often including early mornings, late evenings, weekends, and holidays. They may spend many nights away from home and usually stand for long periods.

Tools

  • Aircraft communication systems
  • Aircraft escape or ejection systems - Emergency exit doors and windows; Evacuation slides
  • Aircraft oxygen equipment
  • Cabin management systems
  • First aid equipment
  • Life vests or preservers
  • Megaphones
  • Refreshment carts; Refrigeration units; Storage compartments

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